Success Strategies Teleseminars
The following programs, conducted live
July – September 2005, are now available on CD! Also ask about on-line access.
Timely series packed with practical and innovative strategies, insights on how nonprofits, public agencies and other organizations can achieve exceptional performance and results. Featuring a diverse faculty of experts focused on five major program themes. See sample access info below.
Presenters: Participants will learn from an exceptional team of experts from varied organizations, brought together for this unique learning experience. The heads of five successful organizations will serve as the core faculty. Each has extensive experience working with the nonprofit community. Outstanding guest experts will also present throughout the series. The five core groups include (with brief bio info):
An exceptional lineup of guest presenters will also participate throughout the series, including such notables as Dr. Jerry Osteryoung, Executive Director, Jim Moran Institute for Global Entrepreneurship (& Immediate Past President 211 Big Bend ) and nationally acclaimed Tony Carvajal, CAE, IOM, President, Carvajal Consulting & Management. See others below.
I. Attitude & Motivation, July 26 & August 2
How to engender and sustain motivation and a winning attitude, for individuals and groups. How attitude determines performance, results. The power of beliefs and commitment. Understanding mission and outcomes as a driving force for success.
July 26, 10:00 – 11:30 AM: Marcia Elder; August 2, 10:00 – 11:15 AM – Freddy Davis
II. Leadership, August 9 & 23
What it takes to be a leader. How everyone can lead. Being a model and modeling others. Effective management styles & strategies. Creating & nurturing teams and team environment. Multiplying successes through effective leadership.
August 9, 10:00 AM: Tony Carvajal; August 23, 9:30 AM: Dr. Jerry Osteryoung (1 hour); additional speakers.
III. Organizational Strategies, August 16
Managing time, paper, “virtuality” (e-mail, e-communications), environment for improved efficiency and results. Designing operating procedures and systems for sustained savings and output. Steps for finding and tapping available resources at no or low cost.
10:00 AM: Dawn Pollock, Marcia Elder, others!
IV. Communications, August 30
Understanding the power of communications, with employers/employees, colleagues, customers and others. Skills and strategies for effective communications at all levels. Ways to build rapport, relationships and teams.
V. Customer Service, September 12
How front-line employees impact “customers” and the quality of public service. How quality, timeliness and efficiency can be improved upon through communication skills, attitude, appearance, etiquette, professional standards. How to work with the public and conduct public meetings. Working with stakeholders. Promoting organizational services and cultivating constituents. Performance strategies for success.
Individual sessions, $25 each, or get all 7 for reduced rate of $125. Multiple staff members and volunteers at the same site (same organization) may listen in together via speaker phone for the price of a single registration. Stipends available for charitable nonprofits otherwise unable to participate. CDs of series also available.
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August Events
Teleseminars, so call in from anywhere
Training programs with outstanding speakers on timely topics are scheduled as follows. All are live and all you need to join in is a phone! Sign-up at www.blueradish.biz (see Success Strategies Seminars).
I. Organizing For Success
August 16, 2005, 10:00 – 11:30 AM
Speakers:
Dr. Dan Beeman – President, Beeman & Associates; former State of Florida Training Director; former VP of $100 million manufacturing corporation
Dawn Pollock, CAE – President, Dawn Pollock Consulting; former Associate Director, Volunteer Florida; former Chief of Staff, Florida Department of Elder Affairs
Marcia Elder – President, Creative Pursuits, Inc (training & consulting); Chair, Florida Public Interest Foundation; former senior manager, State of Florida
Dan has 25 years experience in organizational development and quality management, and will share his insights, including invaluable guidance on organizational assessments, performance measures and more. Dawn will address how to get organized at work and specific ways to make your office setting a tool for efficiency and support of your work objectives. Marcia will share some of her secrets to success in tackling daunting workloads in record time, while keeping quality, energy and enthusiasm high.
II. Leadership Today
August 23, 2005, 9:30 -11:45 AM
Speakers:
Dr. Jerry Osteryoung – Executive Director, Jim Moran Institute for Global Entrepreneurship; professor of Finance in the College of Business, Florida State University; popular speaker, author and newspaper columnist
Tony Carvajal, CAE, IOM – President, Carvajal Consulting & Management. Referred to as the “Primemover, Problem-Solver & Calmer of Chaos”. Recognized nationally for his 18+ years of human resource and management expertise & achievements
Leadership is needed more now than ever! The complexities of today’s demands on organizations and individuals underscore that need and compel greater responsibility for true leadership at all levels. Everyone has a role to play. Find out how you and your organization can measurably improve your work environment, the results of your work, team spirit and job satisfaction by taking part in this important session.
III. Communications Excellence
August 30, 2005, 10:00 – 11:30 AM
Speakers:
Judy Spann – Senior Director of Executive Business, Florida Institute of Certified Professional Accountants
Julia Puckett – Director of Communications & Marketing, Greater Tallahassee Area Chamber of Commerce
Adrienne Tooley -- Meetings & Communications Director, Partners in Association Management
Bruce Jordan -- Director of Marketing, National Certification Board, Partners in Association Management
Dawn Pollock, CAE -- President, Dawn Pollock Consulting; former Associate Director, Volunteer Florida; former Chief of Staff, Florida Department of Elder Affairs
Communication skills – whether strong or poor -- have a powerful impact on organizational outcomes. Discover important findings about communications dynamics and essential ingredients for strong communications programs, approaches. Learn skills and strategies for effective communications at all levels. Gain insights into how to work better with employers/employees, colleagues, customers and others. Find out how to develop and enhance internal and external communications. Learn how to really listen … plus new ways to get your point across under pressure. Glean valuable insights on how to promote your nonprofit or agency.
Registration/Details: Just $25.00 per value-packed session. Discounted further for multiple sessions. Save on time, travel, money by participating from your location, wherever you have access to a phone. Register on-line at www.blueradish.biz (see Seminar section), or fax order with credit card info to 850.997.1898. Call 850.251.0760 for details.
Coming in September
Customer Service: Win-Win Relations
September 12, 2005, 10:00 – 11:30 AM
The quality of customer service can make or break an organization. Find out how to develop and sustain a “service-orientation” where everyone is your customer. Take a customer service audit, and learn how to evaluate your organization. Develop a strategy for improved service, reputation and results. Create win-win relationships with those you serve and others in your circle of professional contacts. Register early for a great “seat”.
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Newly Released CDs, Exceptional Quality
Attitude & Motivation: Foundations for Success
Two part program from recent live teleseminar featuring motivational experts Marcia Elder (see above plus 10 years as Trainer for Anthony Robbins seminars) and Dr. Freddy Davis (author, Owner of TSM Enterprises, dynamic speaker). Addresses how attitude determines performance, results; plus the role of mission and outcomes as a driving force for success. Teaches how to engender and sustain motivation and a winning attitude, for individuals and groups.
Leadership Today
See above description … plus learn how to define leadership, develop the qualities of a leader and embody approaches to take leadership potential to a whole new level of reality. Presented live August 9 & 23, 2005. See above speakers, plus in session one: Dr. Freddy Davis and Marcia Elder.
Media Skills & Strategies
NEVER BEFORE has so powerful a media skills program been offered in Florida.
Presented live July 28 and August 4, 2005. Order one or both sessions on CD.
Find out the do's and don’ts of working with reporters, editors and other media professionals. Gain timely insights into how to get coverage for your issues and concerns. Position your organization for future success.
Featuring leading experts whose know-how and insights will help your organization work effectively with the print, broadcast and on-line media. Learn from those who know. See greater results for your agency, nonprofit or other organization. Faculty consists of key officials from the Florida media and experienced nonprofit and consulting professionals.
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